Let’s face it, the “switch” is on! At Techkon, they live it, breath it, and sell it every day. Printers in all markets and of all sizes are making the switch from other color management devices and software to newer Techkon solutions. We could go on and on and explain all of the reasons like more innovative products, unlimited customer support, and dedicated customer support. However, that’s not what this blog is about. Instead, this blog is to explain how Techkon can help you make the “switch”. Printers are thrilled to learn about the advantages of Techkon products, but to some, making the “switch” sometimes seems like a daunting task. So, here are the 3 top reasons why some customers dread making the “switch” and how Techkon can make it far easier than you might have imagined.
Customer Worry #1 – Will those new Techkon devices measure the same way as my current color management devices?
Solution – It turns out that Techkon devices are manufactured to be traceable to the same industry standards as other popular color management devices. As a result, new SpectroDens instruments measure almost as close to a competing device as they do to each other. This is big news and this means you don’t have to worry any more about scenarios where (1) color standards were originally created with a competing device or (2) using a mixture of a competing device and SpectroDens instruments across your color production workflow.
Customer Worry #2 – What about all my instruments and software that already have all of my color standards loaded into them?
Solution – No worries! Techkon is here to help and can migrate all of your color standards for you. This is part of the service you can expect from Techkon when making the “switch”. Their color experts can export your color standards out of your current software systems and install them in your new Techkon hardware and software so you don’t have to worry about this one. In fact, if they can get your color standards ahead of time, and can even install them on any new instruments you purchase before it’s shipped out to you! How’s that for easy?
Customer Worry #3 – How am I going to train everyone on using new Techkon hardware and software products?
Solution – First, Techkon designs all of its’ products to be intuitive and easy to use. This is their first design principle and they strive for excellence here. Second, Techkon offers unlimited technical support on their products. Your satisfaction and delight using our products and services is truly their goal here. Techkon offers remote, live training services, video tutorials, and telephone support until your team is fully trained and you are comfortable waving goodbye to your old tools. That’s their promise to you.